All monies received from Clients will be deposited in a Clients Account, separate from the main Treasure Scotland bank account, to comply with the Packaged Travel and Linked Travel Arrangements Regulations 2018.

Treasure Scotland will not be responsible for your luggage and personal belongings and recommend that travel and cancellation insurance should be bought for your trip.

Payment – Once details of your Tour have been arranged and agreed on, we require a non-refundable deposit of 20% of the total to be paid to confirm your booking.

The remainder of the cost will be due to be paid 28 days prior to the commencement date of your holiday. If cancellation of the tour is made less than 28 days before the tour commencement date then the full payment for the tour will be forfeited.

If making payment by credit card/debit card, and on receiving your agreement to the itinerary, tour dates and quoted price, Treasure Scotland will email an invoice though the payment service (PSP) Square for the 20% non-refundable deposit, and you can then input your details securely. Once payment is confirmed by Square they will issue you with a receipt. The invoice will detail the itinerary number which relates to the agreed itinerary as discussed and both together then serve as a contract between Treasure Scotland and you as the client.

If no cancellation or other instruction is received by 28 days prior to the commencement of your holiday, Treasure Scotland will send another invoice via Square with itinerary number to settle the 80% remainder. Again, using the same procedure as before, a receipt will be issued to you showing payment in full.

If you would prefer to make payment by direct bank transfer please get in touch.